Privacy Policy

Our Commitment to Privacy

Holy Trinity Essentials respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, creating an account, or placing an order. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

Depending on how you interact with our website, we may collect:

• Contact information: Name, email address, telephone number, and messages submitted through our contact form.
• Order information: Products ordered, order totals, billing details, shipping address, pickup selections, and transaction history.
• Account information: Username, account preferences, saved addresses, and order history.
• Payment information: Payment status and limited transaction details supplied by our payment providers. We do not directly store complete payment-card numbers.
• Technical information: IP address, browser type, device information, referring pages, cookies, and website activity.
• Communications: Questions, customer-service requests, claims, and other correspondence sent to us.

How We Use Your Information

We may use collected information to:

• Process, review, fulfill, ship, or arrange pickup for orders.
• Send invoices, payment instructions, confirmations, and order updates.
• Respond to questions and provide customer support.
• Maintain customer accounts and order records.
• Detect fraudulent, abusive, or unauthorized activity.
• Protect our customers, website, business, and legal rights.
• Maintain and improve website performance and usability.
• Comply with tax, accounting, recordkeeping, and other legal obligations.

Payments and Transactions

Payments may be processed through independent payment providers. Those providers process information according to their own privacy policies and security practices. Holy Trinity Essentials may receive confirmation of payment, transaction identifiers, billing details, and information required to fulfill or document an order.

Cookies and Website Technologies

Our website may use cookies and similar technologies to remember cart contents, support checkout and account functions, maintain website security, save preferences, and understand website performance. Your browser may allow you to block or delete cookies, although disabling essential cookies may prevent parts of the website from functioning correctly.

When Information May Be Shared

We may share information only as reasonably necessary with service providers that help operate our business, including:

• Website hosting and security providers.
• WordPress, WooCommerce, and website service providers.
• Payment and invoicing providers.
• Shipping carriers and fulfillment providers.
• Email and customer-communication providers.
• Professional advisers and government authorities when legally required.

We do not knowingly sell personal information for monetary compensation. Service providers are permitted to use information only as necessary to perform their services or meet legal obligations.

Information Retention

We retain information for as long as reasonably necessary to complete transactions, provide support, maintain business and tax records, resolve disputes, enforce agreements, and satisfy legal obligations. Retention periods may vary depending on the nature and purpose of the information.

Information Security

We use reasonable administrative and technical safeguards intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers are responsible for protecting their account passwords and notifying us of suspected unauthorized activity.

Your Privacy Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also ask questions about how your information is collected or used.

We may need to verify your identity before completing a request. Certain information may be retained when required for transaction, tax, security, fraud-prevention, or legal purposes.

Age Restrictions

This website is not directed toward children. Our products and purchasing services are intended for adults who meet the age requirements stated in our Terms and Conditions. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to websites or services operated by other organizations. We are not responsible for their content, security, or privacy practices. Review the privacy policy of any third-party service before providing personal information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our website, services, providers, or legal obligations. The updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

For questions or privacy-related requests, contact: